Privacy Policy

Privacy Policy

Introduction

At https://home-care-los-ebanos-texas.primarycareaid.com, we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Privacy Act (UCPA), Utah, USA
  • Connecticut Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products offered through https://home-care-los-ebanos-texas.primarycareaid.com. Please note that this policy does not extend to external platforms or third-party tools accessible through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides how we interact with users in the following scenarios:

  • Utilizing our applications and services as an authorized user.
  • Visiting websites linked to this Privacy Policy.
  • Engaging with communications from us, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details required for creating and managing user accounts.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Banking information for financial services.
  • Purchase Information: Data related to products or services purchased from us.
  • Mobile Device Identifiers: Unique device identifiers, such as IP addresses, for technical operations.
  • Location Data: Geolocation data when you use our services on a mobile device.
  • Feedback: Responses and comments provided by users to improve our services.
  • Social Media Information: Details from social media platforms when users interact with us through these channels.
  • Product Information: Preferences, reviews, and interactions related to our products.

We collect this data through direct user input, interactions with our systems, and automated technologies used for functionality and performance enhancement. Additionally, we may receive personal data from third parties who have legitimate reasons to share such information, respecting their privacy policies.

Cookies

Cookies are small text files stored on your browser or device when you visit our website. We use cookies for several purposes:

  • Strictly Necessary: These ensure core functionalities of our website and applications.
  • Preference: Cookies store user preferences to enhance the browsing experience.
  • Analytics: They enable us to gather analytics data, track site performance, and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize the data securely.

Security Measures

We have implemented robust organizational safeguards and security measures to protect your personal data:

  • Employing encryption for secure communication.
  • Utilizing trusted third-party processing services that adhere to stringent data protection standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under 18 years of age. If we learn that a child has provided us with personal information, we will take steps to delete such data as soon as possible.

Your Rights

Depending on your jurisdiction and local data protection laws:

  • You have the right to request access, rectification, or erasure of your personal data.
  • You can restrict processing or object to specific uses of your information.
  • The right to data portability allows you to receive your personal data in a structured, commonly used format.
  • You may withdraw consent for data processing at any time.
  • You have the right not to be subjected to automated decision-making processes that significantly affect you.

To exercise these rights or if you have data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or unsubscribe preferences, please reach out to us: